Terms of Service
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Effective Date: 19/01/2024
Welcome to Taxfix! These Terms of Service (“Terms”) constitute a legally binding agreement between Shreem Auditing and Tax Advisory LLC (“we,” “us,” or “our”) and you (“you,” “user,” or “client”) and govern your use of our website and the services we provide (collectively, the “Services”). By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these Terms, please refrain from using our Services.
Table of Contents
1. Services Offered
We offer a range of professional services in the fields of VAT advisory, corporate tax planning, auditing, accounting, bookkeeping, and regulatory compliance in the United Arab Emirates (UAE). Our services encompass consulting, advisory, reporting, compliance support, and other related services aimed at assisting businesses in navigating the financial and regulatory landscape of the UAE.
2. User Responsibilities
2.1 Information Accuracy and Updates
You agree to provide accurate and complete information when using our Services and to update this information as necessary.
2.2 Account Security and Responsibility
You are responsible for maintaining the security of your government service and other service account credentials, as well as for all activities that occur under your accounts.
3. Use of Website Materials
3.1 No Modification
You are strictly prohibited from modifying, altering, or making any changes to the paper or digital copies of any materials you have printed or downloaded from our website. Furthermore, you must not extract, use, or display any illustrations, photographs, video or audio sequences, or graphics separately from the accompanying text.
3.2 Acknowledgment of Authorship
You are required to acknowledge our status, along with that of any identified contributors, as the authors of the content on our website whenever you use or reference such content.
3.3 Non-Commercial Use
Unless you have obtained a separate license from us, you must not use any part of the content on our website for commercial purposes, including any use that results in direct or indirect financial gain.
3.4 Consequences of Breach
If you print, copy, or download any part of our website in breach of these terms of use, your right to use our website will immediately cease. At our discretion, you may be required to either return or destroy any copies of the materials you have made, and legal action may be taken to enforce these terms.
4. Intellectual Property
All content on our website and provided through our Services, including text, graphics, logos, images, software, and intellectual property, is our exclusive property and is protected by copyright, trademark, and other applicable intellectual property laws.
5. User-Generated Content
5.1 Content License
If you contribute user-generated content (e.g., comments, reviews, or testimonials) to our website, you grant us a non-exclusive, worldwide, royalty-free, perpetual license to use, reproduce, distribute, and display that content in connection with our Services.
5.2 Content Responsibility
You are solely responsible for the accuracy, legality, and appropriateness of the content you contribute. We do not endorse or assume responsibility for any user-generated content posted by users.
6. Confidentiality
We are committed to maintaining the confidentiality and security of all client information in accordance with applicable laws and regulations. We will not disclose your confidential information to third parties without your consent, except as required by law.
7. Disclaimer of Content
7.1 Information Disclaimer and Recommendation
The content presented on our website is intended for general informational purposes only and should not be considered as professional advice upon which you should solely rely. We strongly recommend that you seek the guidance of qualified professionals or specialists before making any decisions or taking actions based on the content provided on our website.
7.2 Content Accuracy and Independent Verification
While we strive to maintain the accuracy and currency of the information presented on our website, we make no representations, warranties, or guarantees, whether express or implied, regarding the accuracy, completeness, or timeliness of the content. The information on our website may not always reflect the most current developments in the fields of VAT, corporate tax, auditing, accounting, bookkeeping, or regulatory compliance. Therefore, you should independently verify the information and consult with professionals to ensure its applicability to your specific circumstances.
7.3 Liability Disclaimer and User Responsibility
We, our affiliates, and employees disclaim any liability for any reliance placed on the content of our website or any consequences resulting from such reliance. Your use of the information provided on our website is at your own risk, and you are solely responsible for any actions or decisions made based on that information.
8. Links to Third-Party Websites
8.1 For Information Only
Our website may contain links to other websites and resources provided by third parties. These links are provided solely for your convenience and information. Their presence on our website should not be construed as an endorsement or approval by us of the linked websites or the information you may access through them.
8.2 No Control Over Content
Please be aware that we exercise no control over the content, accuracy, or availability of those linked websites or resources. We do not accept responsibility for any consequences arising from your use of these links or the content you may find on these third-party websites.
9. Rules for Linking to Our Website
9.1 Permitted Linking
You are welcome to create links to our home page, provided that you do so in a fair and legal manner that does not harm our reputation or take advantage of it.
9.2 No False Association
You must not establish a link in a way that suggests any form of association, approval, or endorsement on our part when none exists.
9.3 Restrictions on Linking
You are not permitted to establish a link to our website on any website that you do not own. Additionally, our website must not be framed within any other website, and you may only create a link to our home page, not to any other part of our website.
9.4 Withdrawal of Linking Permission
We reserve the right to withdraw linking permission without prior notice.
9.5 Further Use of Content
If you wish to link to or make any use of content on our website that goes beyond the provisions mentioned above, please contact us at info@taxfix.ae for further information and permissions.
10. Payment Terms
10.1 Payment to Our Bank Account
All payments (unless otherwise specified) should be made to our designated bank account. For complete account details, please contact our team.
10.2 Advance Payment Requirement
Payment for all services is required in advance unless we have received and approved post-dated cheques or another form of guarantee covering the entire service period.
10.3 Fee Structure and Costs
The fee structure and costs are as initially indicated and agreed upon at the time of signing these terms and conditions or as prevalent at the time of subscribing to a product or service after the signing of these terms and conditions.
10.4 Payment Methods
Clients are required to make payments through bank transfer, credit card, or by providing post-dated cheques as agreed upon in the Support Services terms. In accordance with the preceding clause, the Client acknowledges responsibility for any applicable administrative charges imposed by us.
10.5 Bank Transfer Fees
All bank transfer fees are the responsibility of the payer.
10.6 Accepted Payment Cards
We accept online payments in Emirati Dirham (AED) via Visa and MasterCard.
10.7 Minors
Users of the website who are minors (under the age of 18) are prohibited from registering on the website or conducting transactions through it.
10.8 Record Retention
Cardholders are advised to retain copies of transaction records and familiarize themselves with our policies and rules.
10.9 Account Confidentiality
Users are responsible for maintaining the confidentiality of their accounts.
10.10 Processing and Timelines
Applications are submitted for processing, and the indicated timelines commence upon receipt of payment.
10.11 Ancillary Services
Any ancillary services will be quoted and charged in advance, subject to acceptance through written consent or mutual agreement.
11. Costs and Additional Charges
11.1 Disbursements and Third-Party Charges
In the course of providing our services to you, we may incur various disbursements, governmental charges, and payments to third parties. It is important to note that invoices related to disbursements from third parties will be issued under the Client's name.
11.2 Client's Responsibility
You acknowledge and agree that such charges and expenses are your sole responsibility and are not included in the originally quoted fees for our services.
11.3 Authorization for Payment
By engaging our services, you hereby authorize us to make payments on your behalf for these charges and expenses within 5 working days from receiving instructions to do so from our side, along with any necessary supporting documents.
12. Payment Defaults and Renewals
12.1 Post-Dated Cheques and Security Deposits
If post-dated cheques or security deposits related to any subscribed products or services are not cleared within 30 days of their due date, legal action may be pursued to recover the outstanding funds.
12.2 Late Payment Penalty
Late payments will incur a penalty of 10% per month or part thereof.
12.3 Cheque Return Charges
In the event of a cheque being returned, a charge of AED 250 will apply.
12.4 Unauthorized Credit Card Charges
In case of unauthorized credit card charges for monthly Support Services payments, a charge of AED 250 will be applied.
12.5 Yearly Renewable Products and Services
Any yearly renewable product or service will automatically renew for an additional 12-month period unless written notice of cancellation is received at least 2 months before the renewal date.
13. Limitation of Liability
We will not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our Services, even if we have been advised of the possibility of such damages. In no event shall we be liable for any consequential, indirect, special, or incidental damages or losses, including but not limited to business interruption, loss of profits, sales, business, anticipated savings, business opportunity, goodwill, reputation, or data. This limitation of liability extends to our directors, employees, and agents.
14. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising from or relating to these Terms or the Services shall be subject to the exclusive jurisdiction of the courts in the UAE.
15. Changes to Terms
We reserve the right to modify, update, or revise these Terms at any time. Your continued use of our Services following such changes will indicate your acceptance of the updated Terms. We recommend that you regularly review this page for any updates.
16. Contact Information
For inquiries or concerns about these Terms or our Services, please contact us at info@taxfix.ae.