Privacy Policy
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Effective Date: 19/01/2024
Welcome to Taxfix! This Privacy Policy outlines how Shreem Auditing and Tax Advisory LLC (“we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you access our website and utilize our services. We are committed to safeguarding your privacy and ensuring the confidentiality and security of your information.
Table of Contents
1. Information We Collect
1.1 Personal Information
We may collect personal information from you, including but not limited to, your name, contact information (email address, phone number), and any other information you provide to us when using our services or contacting us.
1.2 Payment Information
If you engage in financial transactions with us, we may collect payment and billing information, such as credit card details or other payment account information.
1.3 Usage Data
We may collect data related to your use of our website, such as your IP address, browser type, operating system, and pages visited. This information helps us improve our services and understand user preferences.
2. How We Collect Your Personal Data
We employ various methods to collect data from and about you, including:
2.1 Direct Interactions
You may provide us with your Identity, Contact, and Financial Data through direct interactions. This includes personal data you share when you:
Apply for our products or services. Create an account on our website. Subscribe to our services or publications. Request marketing materials to be sent to you. Participate in a competition, promotion, or survey. Provide feedback or contact us.
2.2 Automated Technologies or Interactions
When you interact with our website, we automatically collect Technical Data about your equipment, browsing actions, and patterns. We gather this personal data through the use of cookies, server logs, and similar technologies. Additionally, we may receive Technical Data about you if you visit other websites that employ our cookies. Please refer to our cookie policy for further details.
2.3 Third Parties or Publicly Available Sources
We may receive personal data about you from various third parties and public sources, including:
Technical Data from analytics providers, advertising networks, and search information providers. Contact, Financial, and Transaction Data from providers of technical, payment, and delivery services. Identity and Contact Data from data brokers or aggregators. Identity and Contact Data from publicly available sources.
This comprehensive approach to data collection ensures that we gather information from a variety of sources to provide you with the best possible service while respecting your privacy.
3. Our Legal Basis for Processing Your Personal Data
When we process your personal information, it is essential for us to have a legal basis for doing so. The specific legal basis we rely on depends on the nature of the personal information we process and the reasons behind it. The legal bases we may use include:
3.1 Consent
We will process your personal information if you have given us clear consent to do so for a specific purpose.
3.2 Contract
We may process your personal information when it is necessary to fulfill a contract we have with you, or when you have requested us to take specific steps before entering into a contract.
3.3 Legal Obligation
We may process your personal information when it is necessary for us to comply with the law, excluding any contractual obligations.
3.4 Legitimate Interests
We may process your personal information when it is necessary for our legitimate interests or those of a third party, unless there are compelling reasons to protect your personal information that override our legitimate interests.
Our commitment is to process your personal information transparently and in compliance with applicable data protection laws. If you have any questions about the legal basis for processing your data, please contact us.
4. How We Use Your Information
4.1 Service Provision
We use your personal information to provide and improve our services, including VAT consultation, corporate tax planning, auditing, accounting, bookkeeping, and regulatory compliance services in the UAE.
4.2 Communication
We may use your contact information to communicate with you regarding our services, updates, and important notices.
4.3 Payment Processing
Your payment information is used solely for processing payments related to our services.
4.4 Legal Compliance
We may use your information to comply with legal obligations and to protect our rights and interests.
5. Payments
5.1 Card Payments
We employ a robust and secure transaction system to verify and safeguard your credit card information. For online payments during events, we utilize a secure and powerful 228-bit encryption protocol to ensure the protection of your sensitive data.
5.2 Online Payments
We wish to assure you that all credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties. We are committed to not passing any debit/credit card details to third parties.
We take comprehensive measures to ensure the privacy and security of your data, employing a combination of hardware and software methodologies. However, it is important to note that while we strive to protect your information, we cannot guarantee the security of any data disclosed online.
Please be aware that we do not bear responsibility for the privacy policies of websites to which we provide links. If you choose to share information with the such third parties, different rules regarding the collection and use of your personal information may apply. For inquiries about their data practices, please contact these entities directly.
It's important to note that our website policies and terms & conditions may be subject to change or updates to meet evolving requirements and standards. We encourage our customers to regularly visit these sections to stay informed about any changes on the website. Any modifications will become effective on the day they are posted.
We take comprehensive measures to ensure the privacy and security of your data, employing a combination of hardware and software methodologies. However, it is important to note that while we strive to protect your information, we cannot guarantee the security of any data disclosed online.
Please be aware that we do not bear responsibility for the privacy policies of websites to which we provide links. If you choose to share information with the such third parties, different rules regarding the collection and use of your personal information may apply. For inquiries about their data practices, please contact these entities directly.
It's important to note that our website policies and terms & conditions may be subject to change or updates to meet evolving requirements and standards. We encourage our customers to regularly visit these sections to stay informed about any changes on the website. Any modifications will become effective on the day they are posted.
6. Sharing Your Information
We may share your personal data with the following parties for the purposes outlined in our "Purposes for which we will use your personal data" section:
Other companies within the same group. Our integration partners. Service providers. Professional advisers, including lawyers, bankers, auditors, and insurers, who provide consultancy, banking, legal, insurance, and accounting services. Tax authorities, regulators, and other relevant authorities. Third parties like Zoho, Brevo, and MailChimp, for specified purposes. In the event of changes to our business structure, such as a sale, transfer, merger, or acquisition, your personal data may be shared with new owners who will handle it according to the terms set out in this privacy policy.
We require all third parties to respect the security of your personal data and to use it in accordance with the law. We do not permit our third-party service providers to use your personal data for their own purposes without your consent and only allow them to process your data for specified purposes in line with our instructions.
We require all third parties to respect the security of your personal data and to use it in accordance with the law. We do not permit our third-party service providers to use your personal data for their own purposes without your consent and only allow them to process your data for specified purposes in line with our instructions.
7. Data Security
We have implemented robust security measures to prevent unauthorized access, disclosure, alteration, or loss of your personal data. Access to your personal data is restricted to employees, agents, contractors, and other third parties who have a legitimate business need to access it. They are bound by a duty of confidentiality and will only process your personal data based on our instructions. Additionally, we have established procedures to handle any suspected personal data breaches and will notify you and the relevant regulatory authorities in compliance with legal requirements.
8. Data Retention
We will retain your personal data only for as long as reasonably necessary to fulfill the purposes we collected it for. This includes satisfying legal, regulatory, tax, accounting, or reporting requirements. In certain cases, such as a complaint or the anticipation of litigation related to our relationship with you, we may retain your data for a longer period. To determine the appropriate retention period, we consider various factors, including the type and sensitivity of the data, the potential risks, the purposes for processing, and legal obligations.
9. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can configure your browser to refuse cookies or alert you when cookies are being sent.
10. Your Rights and Choices
You may have rights under data protection laws concerning your personal data, including:
Transparency regarding how we use your personal information. Access to your personal information and supplementary information as outlined in this privacy policy. Correction of inaccuracies in your information. Erasure of personal information in specific situations. Receiving your personal information in a structured, commonly used, and machine-readable format, and having the right to transmit it to a third party in specific situations. Objecting to the processing of your personal information for direct marketing. Objecting to decisions made by automated means that significantly affect you. You may opt out of receiving promotional communications from us by following the instructions provided in such communications or contacting us directly.
If you wish to exercise any of these rights, please contact us using the contact information provided below.
If you wish to exercise any of these rights, please contact us using the contact information provided below.
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. Any updates will be posted on our website, and the revised policy will be effective immediately upon posting.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at info@taxfix.ae.
Thank you for choosing Taxfix, and we are dedicated to respecting your rights and protecting your personal data.